CO₂ or carbon dioxide is an inorganic compound of carbon and oxygen. In its pure state, it is a colorless and odorless gas that occurs naturally in the atmosphere.

CO₂ has an indefinite shelf life in the gas cylinders if the valve is properly closed.

We do not recommend placing the gas cylinder directly in the sun. The heat causes the pressure inside the cylinder to rise, which can lead to dangerous situations or trigger the safety valve. Always store gas cylinders in a cool, well-ventilated place.

It is best to place CO₂ gas cylinders out of direct sunlight in a ventilated environment.

A residual pressure valve prevents unwanted substances from entering the gas cylinder. This keeps the CO₂ pure and free from contamination, even after refilling. This guarantees that our gas cylinders always meet the highest food-grade standards. Therefore, aquarium gas cylinders are not used for food applications.

Because Janox only works with reusable gas cylinders and residual pressure valves. This allows us to guarantee the exact same food-grade quality, even after more than 10 years. For this reason, our gas cylinders become cheaper in the long run due to their longer lifespan.

Yes, all the gas we use is of laboratory grade. 

However, we use a separate circuit of gas cylinders for aquariums (blue label) and food (orange label). Gas cylinders that no longer meet food-grade standards can still be used for aquariums, but not vice versa. 

We monitor this strictly because it is our way of guaranteeing you flawless quality.

Make sure you have the specific valve... At Janox, we sell gas cylinders with a capacity of 0.5kg, 1kg, 1.5kg, 2kg, 4kg, 5kg, 10kg, 20kg, and 50kg. 

You can recognize the cylinders for aquarium use by the blue label.

Yes, all the gas we use is of laboratory grade.

 However, we use a separate circuit of gas cylinders for aquariums (blue label) and food (orange label). Gas cylinders that no longer meet food-grade standards can still be used for aquariums, but not vice versa. 

We monitor this strictly because it is our way of guaranteeing you flawless quality.

Dry ice or carbon dioxide snow, is the solid form of carbon dioxide (CO₂) and is primarily used for cooling. Dry ice, also known as smoke ice, can also be used for smoke effects at events and parties.

Slices are the ideal form for maintaining temperature over longer periods. They also have a longer shelf life. Under normal conditions, a 30 kg box loses about 4 kg per day, depending on what it is packed in. The dry ice we sell through the webshop is available in pellets/sticks (per kilo).

We provide thermal packaging tailored to the quantity you ordered, which is then delivered to you by us or an external carrier.

Dry ice blasting is a technique where surfaces are cleaned by spraying dry ice pellets onto them under high pressure. The cleaning effect is partly due to the abrasive action of the pellets and partly due to the thermal shock (the sudden shrinking of the layer of dirt, causing it to detach from the substrate). Compared to older techniques like sandblasting, dry ice blasting has the advantage of leaving no residue behind.

No, dry ice is not dangerous in itself. We do recommend handling the ice with thermal gloves to prevent  cold burns.

In our webshop or through one of our distributors.

Upon receipt of your payment, your order will be shipped via the GLS parcel service. You will receive a track & trace code to follow your package.

The shipping costs depend on the size of the gas cylinder(s) you ordered.

The company GLS takes care of the delivery and ensures a safe delivery. A special cardboard box has been developed by Janox to guarantee safety.

Our servers are protected by firewalls, access to our databases is strictly controlled, and sensitive data is encrypted.

All sensitive information is encrypted according to the SSL 128-bit standard, a bank-grade encryption. Your credit card number is transmitted exclusively to the financial institution executing the transaction.

Communication with financial institutions takes place according to the transmission and security protocols imposed and certified by these institutions. Only the financial institutions of the merchants responsible for the financial execution of the transactions can pass the card numbers to the merchants.

How can I pay online on this website?
We use the secure payment environment of MultiSafepay to process your payment safely and quickly. You can pay via the following steps:

1. Place your order: Add your products to the shopping cart and go to the checkout screen.
2. Choose your payment method: Select your preferred payment method (such as Bancontact, iDEAL, Credit Card, Apple Pay, or Klarna).
3. Secure transaction: You will be automatically redirected to the secure MultiSafepay page to complete the payment.
4. Confirmation: After a successful payment, you will return to our website and immediately receive an order confirmation in your mailbox.

Yes, you can collect them by appointment or during our opening hours:

Monday - Tuesday
7:30-18:00
Wednesday - Thursday
7:30-17:00
Friday
7:30-15:00

You can return your empty bottle by post so we can refill and reuse it.

• From Belgium send your empty gas cylinders to:
  
  Janox BV
  Roggestraat 12
  8972 Krombeke
   
• From France send your empty gas cylinders to:
  
  Janox BV
  Rue de la gare
  ZAE l'Oosthouck 37-63
  59299 Boeschepe
  France